From Lindt to Limp Fish:

The Death of Customer Service Is A British Tragedy!

There I was, standing in Lindt, doing what any self-respecting adult does after Easter… stockpiling discounted chocolate like the world was ending. It’s a right of passage… if you can’t load up on half-price bunny-shaped goodness, when can you?

I had a fist full of bargains and was ready to hand over my cash and dignity when disaster struck. Ahead of me …